QA/QC
At ENERCALC, we place significant emphasis on the quality of our software, our service, our documentation, and all other related materials.
Part of our commitment to quality includes dedicated staff who actively review the software modules and related documentation for accuracy and coordination.
In addition, when issues do arise, they are taken seriously, investigated thoroughly, and rectified promptly. Standard operating procedure includes documenting significant changes in the program's Enhancement/Change History section.
Finally, our automatic Web Update system allows for the efficient delivery of updated software and documentation as necessary.
These policies and procedures are viewed as indispensable parts of a QA/QC system that makes it possible for us to continually ensure that our software, service, and documentation meets or exceeds our users' expectations.